Terms & Conditions

Collars and ID Tags

All dogs must have a collar with an identifying tag attached. It is also a good idea to have your dog micro-chipped.

Cancellation Policy

  • 24HOURS notice required, otherwise 100% cancellation fee will apply
  • If the walk is not cancelled and we turn up to collect your dog, 100% of walk fee will be charged

Please text 0404 331 741 for cancellations. You will receive a confirmation text of your cancellation.

If your dog is sick of injured you may cancel at anytime and no cancellation fee will apply

Should your dog fall ill or be injured while in the care of Eastern Suburbs Dog Walking we will contact you via your emergency numbers. Should your dog require urgent vet assistance we will endeavour to contact your nominated vet. Should your vet be un-contactable, we will transport your dog to the nearest available vet.

Please be aware that all costs associated with the veterinary services are the responsibility of the owner. By booking a walk with Eastern Suburbs Dog Walking, you, the pet owner, agree to pay all costs associated with transportation and care of your pet. Please notify your vet that your dog is being walked by Eastern Suburbs Dog Walking.

It is the pet owners’ responsibility to ensure their pet is covered by adequate pet insurance. Eastern Suburbs Dog Walking will not be held responsible for any accident, loss or injury to your pet however caused.

Please contact your vet or the RSPCA for more information on pet insurance.