I met Robert after my beautiful, unruly and gorgeous boxer puppy, Eric had been walking me for 3hrs! (None of the above words were how I described him at the time!) In one lesson, Robert taught me how to start to work with and connect with Eric. 18 months later of hard work on training me (still more to learn) Eric is a delight, well mannered part of the family – I can even take him to friends places as he sit quietly on his mat. Eric adores Robert and you need only mention his name and Eric is on best behaviour and ready to go to the park!’